Importing beauty devices feels complex and risky. A single mistake in customs or certification can halt your shipment, costing you thousands and delaying your business launch.
To succeed in cross-border wholesale, you must master three pillars: logistics (shipping), customs (clearance), and certification (compliance). These factors directly control your profitability, legal standing, and speed to market.
At YOUNGFACE, we've been exporting our machines for years. I've personally navigated the regulations for dozens of countries. These aren't just bureaucratic hurdles; they are the foundation of a reliable and profitable international business. Let me walk you through the most common questions we get from new partners.
What is your wholesale pricing structure and Minimum Order Quantity (MOQ)?
Unclear pricing makes it impossible to plan your budget. Hidden costs and high minimums can stop your business before it even starts.
Our pricing is tiered—the more you order, the bigger your discount. Our Minimum Order Quantity (MOQ) is 10 units, making it accessible for growing clinics and established distributors.
We designed our pricing to build partnerships, not just make one-time sales. Your success is our success. A tiered structure is the fairest way to do this. It rewards commitment and helps you scale your profits as your business grows. Our MOQ of 10 units was chosen carefully. It's large enough for us to manage production efficiently but small enough that you don't have to take a massive financial risk. For a new spa or a business testing the market, 10 units is a manageable starting point.
Here's how it typically works:
Sample Tiered Pricing
Order Quantity | Discount per Unit | Key Benefit |
---|---|---|
10-29 Units (MOQ) | Standard Price | Accessible entry point for new businesses |
30-49 Units | 5% Discount | Increased profit margin for growing partners |
50-99 Units | 10% Discount | Significant savings for stocking distributors |
100+ Units | Custom Quote | Best possible pricing for large-scale orders |
This transparent structure means you know exactly what your costs are upfront, allowing you to price your services confidently and plan for future growth.
Do you offer OEM / ODM or private labeling services?
You want to build a unique brand, not just resell standard equipment. Stock devices get lost in a crowded market, making it hard to stand out.
Yes, we offer full OEM/ODM and private labeling services. We help you create a unique product line with your own branding, from custom casings to a branded user interface.
Building your own brand is the most powerful way to secure your place in the market. As manufacturers, we have the capability to make your vision a reality. Here’s a simple breakdown of the services we provide based on your insight:
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Private Labeling: This is the fastest way to get started. You choose one of our existing, proven machine models, and we apply your logo and brand colors to the device and its user interface. It's your brand on our trusted technology.
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OEM (Original Equipment Manufacturer): If you have a specific design or technical requirement, we can build it for you. You provide the design, and we handle the manufacturing. This offers complete product uniqueness.
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ODM (Original Design Manufacturer): This is a collaborative process. We work together to modify one of our existing platforms or develop a new design based on your needs. You get a unique product without starting from scratch.
Our process is straightforward: we consult with you on your vision, create design mock-ups, produce a prototype for your approval, and then move to mass production. This is how you differentiate and build long-term brand value.
Do you provide marketing and sales support materials?
You have the machines, but now you need to sell the service. Creating high-quality marketing materials is expensive and time-consuming, delaying your revenue stream.
Yes, we provide essential marketing assets for our wholesale partners. You will receive a package of high-resolution product images and professional videos to help you market the devices effectively.
We understand that you need to start marketing your new services immediately. As your manufacturing partner, it's our job to equip you for success. When you place a wholesale order with us, you don't just get machines in a box. You get a foundational marketing kit. We provide a full set of professional, high-resolution photographs of the device from all angles. We also give you professionally shot and edited videos that demonstrate the machine's features and how it's used. You can use these assets immediately for your website, social media, email campaigns, and in-clinic brochures. While we provide the technical data and performance specifications for your reference, we do not provide user testimonials. We believe authentic testimonials should come from your own satisfied clients, as this builds much stronger trust with your local customer base.
What is your after-sales support policy, including product warranties, repair services, and technical training for our staff?
Equipment can have issues, and downtime means lost income. You worry that if a machine breaks, you'll be left without support, hurting your finances and reputation.
We provide a one-year warranty covering all quality issues. During this period, we supply free replacement parts and video guidance for repairs. Post-warranty support is also available for a fee.
Our relationship doesn't end when the shipment arrives. We stand behind our products. Our after-sales policy is designed to be clear and get you back up and running as quickly as possible. This is exactly what we offer:
Our Support Policy
Service | During 1-Year Warranty | After Warranty Period |
---|---|---|
Parts | Free replacement for quality-related failures | Available for purchase at cost |
Repair Guidance | Free, step-by-step video diagnosis and instruction | Free, step-by-step video diagnosis and instruction |
Shipping of Parts | We cover shipping costs | You cover shipping costs |
Technical Training | Not provided |
Not provided |
It's important to be clear: our warranty covers manufacturing defects, not damage from improper use. We do not offer formal, on-site technical training. We've designed our machines to be intuitive for licensed professionals, and our video library covers all necessary maintenance and simple repairs. This direct-support model is efficient, cutting out the middleman and allowing us to solve most issues within 24-48 hours by shipping parts directly to you.
Conclusion
Mastering logistics and finding a partner with clear pricing, branding, and support policies are the keys to building a successful cross-border beauty device business.